7u7 FAQ — Bonus, VIP and Deposits

On an Android phone, open Chrome and type chrome://settings/clearBrowserData in the address bar, then select "Cached images and files" and clear it. Safari (iOS) users go to Settings → Safari → Clear History and Website Data. After clearing the cache, reloading 7u7 will make the page open faster and old files will no longer cause problems.

Open 7u7 in Chrome, then tap the menu (three dots) and select "Add to Home screen". In Safari, tap the Share button and then tap "Add to Home Screen". This creates a shortcut that looks like an app — you won't need to open the browser every time, you can go straight in from the icon.

Yes, the 7u7 site works fully in a mobile browser. Slots, live casino, cricket betting and card games can all be played in the phone's browser. Using the latest version of Chrome or Safari gives the best experience. 7u7 APK is also available — see which one works best for you.

7u7 runs well on any smartphone or tablet with Android 8.0 or above, and on iPhone and iPad with iOS 13 or above. On older devices or those with very little RAM, the live casino may be slow; closing background apps before playing can help.

Live casino and video-streaming games use more data. Slots and card games use comparatively less. Lowering the video quality while on mobile data, or using Wi-Fi, will save data. The 7u7 site is optimised with mobile connections in mind.

If the screen turns off or the browser goes to the background, the current game pauses temporarily. When you return, the game usually resumes from where it left off. However, if the network connection dropped, you may need to reload the page. It is best not to set your phone down mid-spin or mid-bet.

No, the 7u7 welcome bonus can only be received once per account. If the same person tries to claim the bonus by opening multiple accounts, it will be considered a rule violation and both accounts may be closed. Only one account per device and payment number is allowed.

Bonuses at 7u7 are generally valid for a limited time. If the wagering requirement is not completed within the set period after claiming the bonus, the bonus and any winnings from it will be cancelled. For exact validity details, check 7u7's terms and conditions or ask in live chat.

The wagering requirement for the 7u7 welcome bonus is calculated as 15 times the bonus amount — not the deposited amount. Example: depositing ৳1,000 gives a 150% bonus of ৳1,500; balance will be ৳2,500 and wagering will be ৳1,500 × 15 = ৳22,500. Winnings from the bonus cannot be withdrawn before the wagering requirement is met.

Yes, you can cancel the bonus before the wagering requirement is completed. However, cancelling the bonus will also cancel all winnings earned from it. Only the original deposited amount will remain. Contact 7u7's live chat support to cancel.

To receive the maximum ৳10,000 bonus under 7u7's 150% welcome bonus, the first deposit must be ৳6,667 or more. Example: depositing ৳13,400 gives a bonus of ৳10,000 (the maximum), a balance of ৳23,400 and wagering of ৳10,000 × 15 = ৳1,50,000.

Most slot games count towards 7u7's bonus wagering requirement. However, some games may be excluded from the wagering calculation. Check the bonus terms and conditions to see which games are eligible. Browse 7u7 slot games and choose which ones to play.

At 7u7, you naturally move up to higher levels through regular betting and gameplay. How active you need to be to reach the next level is determined by an analysis of your account activity. When you move up to a new level, you are usually notified by email or an account notification.

7u7 VIP members receive weekly cashback as well as access to special promotions, priority support and exclusive offers. The higher the level, the greater the benefits. Gold members receive the highest cashback rate and access to personal support.

7u7 has three VIP levels: Bronze — up to 0.4% weekly cashback; Silver — up to 0.8% weekly cashback; Gold — up to 1.2% weekly cashback. At each level, cashback is paid at the set rate on the week's net losses.

Weekly cashback is calculated on the total net losses for the week (total losses minus total winnings). Example: a Silver member with ৳20,000 in net losses for the week receives ৳20,000 × 0.8% = ৳160 cashback (the maximum for that level). Cashback is usually added to the account at the end of the week.

VIP cashback terms and conditions may vary depending on account level and promotion. Contact 7u7's live chat support or read the terms and conditions for details. Generally, cashback must be used within a set period after it is received.

Regular activity helps maintain your VIP level. A prolonged period of inactivity may trigger a level review. Contact 7u7's support team for the specific inactivity policy, as they are the most reliable source of up-to-date information.

Log in to 7u7, go to the deposit section and select Nagad as the payment method. Send money from the Nagad app to the number shown, then paste the reference or transaction ID. If the details are correct, the balance will be added within a few minutes. bKash, Rocket and Upay are also accepted alongside Nagad.

First, check that the transaction ID and deposit amount are correct. Wait a little while — sometimes server verification takes a moment. If the problem persists, take a screenshot of the payment and contact 7u7's 24/7 live chat; the team will resolve it quickly.

Specific fee-related conditions for 7u7 deposits are stated in the payment section of the site and in the terms and conditions. The payment method's own charges (such as Nagad or bKash transfer fees) may apply separately. It is best to check this information before depositing.

At 7u7, you can start playing slots and all other game types with a minimum deposit of ৳100 by any method. The same minimum applies for bKash, Nagad, Rocket and Upay. It is possible to start with a small amount and get a feel for the games.

There is generally no set limit on how many deposits you can make at 7u7 in a day. However, each deposit must be at least ৳100. Ask in live chat or check the deposit section of your account for any specific limits or conditions.

Withdrawal requests at 7u7 are usually processed within 5 to 30 minutes. The same timeframe applies for all methods including bKash. The minimum withdrawal amount is ৳800. Delays may occur if account verification is not complete or if unusual activity is suspected.